WigWag Training (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website wigwagtraining.com and related services (the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, company name, and other contact details provided when you register or enroll.
Payment details (processed securely through third-party providers such as Stripe or PayPal — we do not store full credit card information).
b. Training & Account Information
Courses enrolled in and completed.
Quiz results, certificates earned, and progress reports.
Group enrollment details if you access training through your employer.
c. Technical Information
IP address, browser type, device information, and usage data when you access our website.
Cookies and similar technologies to improve user experience and site performance.
2. How We Use Your Information
We use your information to:
Provide and manage training services.
Track course progress and issue certificates.
Communicate important updates about your account, training, or purchases.
Provide reporting to your employer if you are enrolled under a company group package.
Process payments and prevent fraud.
Improve and customize our Services.
3. Sharing of Information
We do not sell or rent your personal information. We may share data with:
Service Providers (e.g., payment processors, learning platform providers like Thinkific).
Employers/Organizations if your enrollment is through a company group package (progress and completion records may be shared with your company administrator).
Legal Authorities if required by law.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in.
Remember your preferences.
Analyze usage trends to improve our Services.
You may disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information as long as necessary to provide training and comply with legal obligations.
Certificates and completion records may be stored for compliance verification unless deletion is requested.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Request a copy of your training records.
Withdraw consent to certain uses of your data.
To exercise these rights, please contact us at the email below.
8. Children’s Privacy
Our Services are not directed to children under 16, and we do not knowingly collect information from them.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The effective date will always be listed at the top of this page.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
WigWag Training
Email: [email protected]
Website: https://wigwagtraining.com